Product FAQs

WHAT IS INSIDE A KIT?

Each kit makes 4 large 500ml drinks or 6-7 regular 330ml drinks (unless otherwise stated on the product description)

ARE BUBBLE TEA STRAWS INCLUDED?

YES! Each kit contains 4 bubble tea straws, unless you are purchasing popping bubbles/ boba only.

HOW LONG DOES A KIT LAST?

We recommend each kit to be consumed within 30 days.

HOW DO I STORE THE KIT

The ingredients should be stored in a cool, dry place... but refrigerated would be best! (Powders can be left in a cupboard)

I AM VEGETARIAN/VEGAN, CAN I STILL ORDER A KIT?

YES! All of our fruit teas and toppings are vegan friendly.

Our jellies are made from a coconut pulp.

Unfortunately our milk teas are not vegan friendly at the moment, as they contain dairy.

I AM BUYING MORE THAN ONE KIT, HOW WILL MY ORDER ARRIVE?

To ensure competitive pricing and reduce packaging waste, multiple products are often shipped in the same box. If you prefer certain items to be separated, please contact our customer support team at mybobachashop@gmail.com or mention it on your order at checkout in the notes tab.

Delivery and Returns FAQs

HOW MUCH IS DELIVERY?

UK Delivery is FREE for orders over £30. Otherwise delivery is delivery is £2.99 for TRACKED 48 POSTAGE with Royal Mail.

HOW QUICK IS DELIVERY

We dispatch all orders 3-5 working days after your order is placed.

if your order is for a Christmas PRE ORDER Kit, it will be dispatched between 13th-20th December 2023 and will be guaranteed to reach you before Christmas Day.

HOW CAN I TRACK MY ORDER?

You will get a notification email once your order is dispatched - it will contain your Royal Mail tracking number and link